Social Free
Try the workspace with one channel.
Rp0
- 1 connected channel
- 1 team seat
- 50 CRM leads / month
- 500 outbound messages / month
- 20 social publishes / month
- Inbox + CRM included
- Meta Page, Instagram, Threads, WhatsApp ready
Social Workspace
Pricing for the workspace you actually run
Start free with inbox, CRM, and composer. Upgrade when your team, channels, and volume grow — add Chat Flows, AI, or Meta Ads only when you need them.
Prices shown are monthly. Switch to annual in dashboard billing for 20% off.
Social Starter
PopularFor small teams shipping daily conversations.
Rp149.000/month
- 3 connected channels
- 3 team seats
- 500 CRM leads / month
- 5,000 outbound messages / month
- 100 social publishes / month
- Composer + lead Rotator
- Everything in Free
Social Growth
Scale ops with Chat Flows bundled in.
Rp449.000/month
- 10 connected channels
- 10 team seats
- 5,000 CRM leads / month
- 50,000 outbound messages / month
- 500 social publishes / month
- Chat Flows included (5,000 sessions / month)
- Everything in Starter
Social Business
High-volume teams that need headroom.
Rp1.490.000/month
- Unlimited connected channels
- 25 team seats
- Unlimited CRM leads
- 200,000 outbound messages / month
- 2,000 social publishes / month
- Chat Flows included (50,000 sessions / month)
- Priority capacity for busy inboxes
Included
What you get with every Social plan
One tenant for conversations, leads, and publishing — without stitching five tools together.
Unified social inbox
Messenger, Instagram DM, WhatsApp, and Threads replies in one workspace your team can share.
CRM next to every chat
Turn conversations into leads and customers without copy-paste between apps.
Composer for Meta content
Publish to Facebook Pages, Instagram, and Threads from the same account you already connected.
Team routing & Rotator
Assign conversations fairly across seats so no lead sits unanswered.
Tenant-scoped security
OAuth tokens stay encrypted at rest; roles and env separation keep production safe.
Clear upgrade path
Grow channels, seats, and volume when ready — add Chat Flows, AI, or Ads without changing products.
Add-ons
Optional add-ons
Enable from Billing after sign-up. Charged separately from your Social plan. Growth and Business already include Chat Flows.
Rp99.000 / month
Chat Flows
Visual flows for FAQs, qualification, and hand-off — useful on Free/Starter before Growth.
- 2,000 Chat Flow sessions / month
- Drag-and-drop builder with Meta channel actions
- Route to inbox or CRM when a human should take over
Rp149.000 / month
Conversation AI
Suggest replies and ground answers in your knowledge — agents stay in control.
- 1,000 AI completions / month
- Knowledge base bindings for grounded answers
- In-inbox suggestions without auto-sending unless you enable it
Rp99.000 / ad account / month
Meta Ads
Connect ad accounts, promote posts, and watch CTWA performance next to conversations.
- 1 Meta ad account per add-on unit (up to 5)
- Promote-from-post and CTWA template helpers
- Insights pulse and promote audit in Ads → Meta Ads
Plans
Compare Social plans
Limits reset each billing month. Unlimited means no hard cap in the current plan table.
| Included | Social Free | Social Starter | Social Growth | Social Business |
|---|---|---|---|---|
| Connected channels | 1 | 3 | 10 | Unlimited |
| Team seats | 1 | 3 | 10 | 25 |
| CRM leads / month | 50 | 500 | 5,000 | Unlimited |
| Outbound messages / month | 500 | 5,000 | 50,000 | 200,000 |
| Social publishes / month | 20 | 100 | 500 | 2,000 |
| Chat Flows | Add-on | Add-on | Included | Included |
| Lead Rotator | — | Included | Included | Included |
FAQ
Pricing FAQ
Short answers about billing, add-ons, and how Social relates to Webhook Platform.
List prices are monthly in IDR. Choose annual on the billing dashboard for 20% off versus paying month to month.
Ready when you are
Start free — upgrade when the workspace earns it
Create a tenant, connect one channel, and invite your team when you are ready.